Terms of service

Note on how this document works: These Terms of Service are the general, baseline terms that apply to every customer of Verbinden LLC, DBA Main Street Christmas Lights (“Company,” “we,” “us,” or “our”), across all service types. For Commercial and certain Permanent installations involving leased equipment, you will also sign a separate, job-specific Commercial Lease & Display Agreement or Installation Agreement (“Service Agreement”). Where a signed Service Agreement conflicts with these Terms of Service, the Service Agreement controls for that job. Where a topic is silent in the Service Agreement, these Terms of Service fill the gap.

Acceptance of Terms

By requesting a quote, booking a service, submitting a deposit, or otherwise engaging Main Street Christmas Lights, you (“Customer,” “you,” or “your”) agree to be bound by these Terms of Service. If you do not agree, do not use our services.

These Terms apply to all three service lines the Company offers:

1.1 Commercial / Seasonal Lease-Install — installation of Company-owned lighting and display equipment that is leased to the Customer for a defined season, then removed and returned to Company storage. Governed jointly by these Terms and the applicable Service Agreement.
1.2 Permanent (Year-Round) Lighting — installation of a permanently mounted lighting system (e.g., track-mounted or channel lighting) intended to remain on the property year-round, used seasonally or on a customer-controlled schedule.

Sections below apply to all service types unless a section states it applies to a specific one.

Scope of Service

2.1 What Is Included

Unless otherwise stated in your quote or Service Agreement, Company will:

Furnish and/or install lighting and décor as described in your accepted quote or proposal.
Use industry-standard mounting methods appropriate to your roofline, trim, and landscaping (typically clips and cable ties; Company does not screw, nail, or otherwise puncture roofing, siding, gutters, or trim unless separately agreed to in writing).
For Commercial seasonal work, remove and (for leased equipment) store the lighting/décor at the end of the agreed season.
Perform the work using trained crew members and standard safety practices.

2.2 What Is Not Included / Not Covered

Unless expressly added to your quote in writing, Company’s services and any warranty do not cover:

Repair or replacement of pre-existing roofing, gutter, siding, soffit, fascia, electrical, or structural conditions, whether or not discovered during installation.
Adequacy, capacity, or condition of the Customer’s existing electrical outlets, wiring, breakers, or timers.
Structural integrity of trees, shrubs, fences, or other mounting surfaces not installed by Company.
Décor, lighting, or equipment not supplied or installed by Company (e.g., customer-owned lights Company did not inspect and approve in writing).
Damage, malfunction, or outages caused by severe weather, acts of nature, animals, other contractors, or third parties.
HOA, municipal permitting, or deed-restriction approval — Customer is responsible for confirming their display complies with any applicable HOA rules, ordinances, or permits before installation.
Electricity costs to operate the lighting.

2.3 Permanent Lighting Specific Terms

Permanent lighting systems are designed for multi-year use but, like any exterior electrical product, are subject to normal wear, UV exposure, and weather. Company’s workmanship warranty for permanent installations is [X years] from installation date, covering defects in installation only (see Section 8, Warranty & Service Calls). Product/manufacturer warranties, where applicable, are passed through separately and are not extended or guaranteed by Company.

Customer Responsibilities

Customer agrees to:

Provide Company reasonable access to the property, including gate codes, keys, or escort as needed, during the scheduled install/removal window.
Ensure at least one functioning, appropriately rated electrical outlet is accessible near the intended display area, unless Company has quoted supplemental power solutions.
Clear the work area of vehicles, furniture, décor, debris, and obstructions before the scheduled date. Company may reschedule (with any applicable trip/rescheduling fee under Section 9) if the site is not ready.
Disclose any known hazards, fragile surfaces, recent roof/gutter work, or structural concerns prior to installation.
Keep children and pets clear of the work area during installation, adjustment, and removal visits.
Not modify, relocate, unplug for extended periods, or attempt to repair Company-installed lighting or leased equipment without contacting Company first (Section 8 covers how to request service).
Make payments according to Section 5.

Commercial & Leased Display Equipment — Baseline Terms

This section sets the default rules for leased commercial and large-scale displays. Your specific job’s Commercial Lease & Display Agreement will confirm or adjust the details (equipment list, lease term, rates, deposit, and insurance requirements) for that engagement; if it conflicts with this section, the Service Agreement controls.

4.1 Ownership. All leased lighting, displays, controllers, and related equipment (“Leased Equipment”) remain the property of Company at all times. Customer receives a temporary right to display the Leased Equipment for the agreed term only.
4.2 Company’s Care, Custody & Control. While Leased Equipment is in Company’s care, custody, and control — including in transit and while stored at Company’s warehouse during the off-season — Company is responsible for its reasonable care and safekeeping.
4.3 On-Property Risk of Loss. Once Leased Equipment is installed at Customer’s property and for the duration it remains installed, risk of loss or damage passes to Customer, except for damage directly caused by Company’s installation or removal work. This includes, without limitation, damage from:
Acts of nature (wind, ice, hail, lightning, flooding, and similar events);
Vandalism, theft, or third-party interference;
Damage caused by Customer, Customer’s employees, guests, invitees, or other contractors on the property.
4.4 Repairs & Replacement Costs. Damage falling under Section 4.3 will be repaired or replaced at Company’s then-current standard labor and service rates, plus materials, as set out in the Service Agreement or Company’s standard rate sheet. Company will provide an estimate before performing non-emergency repair work where practical.
4.5 Inspection. Customer should notify Company promptly of any visible damage, outage, or malfunction so it can be assessed and addressed under the applicable rate structure.
4.6 Return of Equipment. Customer must provide reasonable access for Company to remove Leased Equipment at the end of the agreed term. Additional storage, delayed-access, or damage-on-removal fees may apply as set out in the Service Agreement.
4.7 Insurance. For larger commercial displays, Company may require Customer to maintain property/liability insurance covering the Leased Equipment while installed, as specified in the Service Agreement.

Payment Terms

5.1 Deposit. A deposit of [XX]% of the quoted price is due at booking to reserve your installation date. Remaining balance is due as described below.
5.2 Balance Due.
Commercial Seasonal: Balance is due upon completion of installation, unless other terms are stated in your quote or invoice.
Permanent Lighting: Balance is due upon completion, or per any financing/payment-plan terms stated in your signed proposal.
5.3 Late Payment. Invoices not paid within [14] days of the due date are subject to a late fee of [1.5% per month / $X flat], whichever is greater, and are considered in default.
5.4 Breach for Non-Payment. Failure to pay any amount when due is a material breach of these Terms and any related Service Agreement. In the event of breach, Company may, at its discretion and after written notice:
Suspend further service, adjustments, or repairs until the account is current;
For leased equipment, remove and reclaim the Leased Equipment from the property;
Refer the account to collections and/or pursue legal remedies.
5.5 Costs of Collection. Customer is responsible for reasonable collection costs and attorney’s fees incurred by Company in collecting past-due amounts, to the extent permitted by Texas law.
5.6 Returned Payments. A fee of [$35] applies to any declined card, returned check, or failed ACH payment.

Cancellations & Rescheduling

6.1 Weather. Company may reschedule installation, adjustment, or removal visits due to unsafe weather conditions (rain, high wind, ice, lightning, extreme heat/cold) at no charge to Customer.
6.2 Customer Cancellation. Cancellations made at least [X] days before the scheduled date will receive a full refund of any deposit, less costs already incurred. Cancellations made after that point may forfeit some or all of the deposit to cover materials and scheduling costs.
6.3 Site-Not-Ready Fees. If Company arrives for a scheduled visit and cannot perform the work due to site access, obstruction, or safety issues under Customer’s control, a trip/rescheduling fee of [$X] may apply.

Removal & End of Season

Unless a different schedule is agreed to in writing, Company will remove seasonal (Commercial lease) lighting within [X weeks] of the agreed end-of-season date or upon request. Leased Equipment remains Company’s responsibility once returned to Company’s care, custody, and control (see Section 4.2). Permanent lighting is not removed as part of standard service.

Warranty & Service Calls

8.1 Workmanship Warranty. Company warrants its installation workmanship for the duration of the applicable season (Commercial) or [X years] (Permanent), covering issues arising from installation defects such as improperly secured clips or connections.
8.2 Service Requests. Report any outage, malfunction, or damage to Company at 817-415-9905 or [service email]. Company will make reasonable efforts to schedule a service visit within [X business days].
8.3 Exclusions. The warranty in 8.1 does not cover issues arising from weather events, acts of nature, vandalism, theft, third-party damage, unauthorized modification, or normal bulb/component wear, all of which may be billable repairs under Company’s standard labor and service rates.

Limitation of Liability & Indemnification

9.1 Limitation of Liability. To the fullest extent permitted by Texas law, Company’s total liability for any claim arising out of these Terms or the services provided shall not exceed the total amount paid by Customer for the specific service giving rise to the claim. Company is not liable for indirect, incidental, consequential, or special damages, including lost profits or loss of use.
9.2 No Liability for Pre-Existing Conditions. Company is not responsible for damage to roofing, gutters, siding, paint, or landscaping resulting from pre-existing conditions not caused by Company’s work.
9.3 Indemnification. Customer agrees to indemnify and hold Company harmless from claims, damages, or expenses arising from Customer’s breach of these Terms, misuse of installed lighting or Leased Equipment, or unauthorized modifications.
9.4 Insurance. Company maintains general liability insurance and will provide a certificate of insurance upon request.
9.5 Force Majeure. Neither party is liable for delay or failure to perform due to causes beyond its reasonable control, including severe weather, natural disaster, labor shortage, or supply chain disruption.

Photos & Marketing

Company may photograph or video completed installations for portfolio, marketing, and social media use. Company will not publicly identify Customer’s name or exact address without permission, and Customer may opt out of photo/marketing use by notifying Company in writing before or at the time of booking.

Governing Law & Disputes

11.1 Governing Law. These Terms and any Service Agreement are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
11.2 Venue. Any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in [Tarrant / Denton] County, Texas, and the parties consent to jurisdiction there.
11.3 Attorney’s Fees. In any action to enforce these Terms, the prevailing party is entitled to recover reasonable attorney’s fees and costs, to the extent permitted by law.

General Provisions

12.1 Entire Agreement. These Terms, together with any accepted quote, invoice, and (where applicable) signed Service Agreement, constitute the entire agreement between the parties regarding the subject matter herein, superseding prior discussions.
12.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
12.3 Assignment. Customer may not assign this agreement without Company’s written consent. Company may assign or subcontract performance of services.
12.4 Amendment. Company may update these Terms of Service from time to time; the version posted on Company’s website at the time of a given engagement governs that engagement. Signed Service Agreements are only modified in writing signed by both parties.
12.5 Notices. Notices to Company should be sent to: Verbinden LLC, DBA Main Street Christmas Lights, PO Box 705, Roanoke, TX 76262, or by phone at 817-415-9905.

Contact

Verbinden LLC, DBA Main Street Christmas Lights PO Box 705, Roanoke, TX 76262 Phone: 817-415-9905 Email: [insert business email]